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ABOUT US
Welcome to Big Mike's Moving & Delivery!Big Mike here! Thanks for stopping by :)Personally, I have been in the moving industry for more than six years and there is no other field of work that I would rather be in. As a company we take great pride in our work and will always treat you, your belongings and your home with the utmost care and respect.It's our great pleasure to take care of your moving, handyman and delivery needs. We are highly skilled and trained professionals extremely passionate about providing the best service possible. We're based out of Brooklyn but we service all of New York and New Jersey. We've been established for over three years and all of our crew members have multiple years of experience.What makes Big Mike's stand out from other companies is our passion, great attention to detail and the trust we take the time to build with every customer. All in all, we genuinely love the work that we do and look forward to showing you that through our services.
REVIEWS
POLICIES
LiabilityWe are always careful and cautious with our customers’ items and we very rarely have damage on our jobs, but in the event we are responsible for damage to your property we can refund the replacement/repair cost of the damaged item up to 30% of the total price of your job. We cannot, however, accept responsibility for damage to particle board items, items with pre-existing damage, items packed by you, house plants, or damage caused by furniture that will not fit through a tight space without being taken apart. We are not able to pack or move jewelry or cash. We are not able to re-assemble baby cribs. Lastly, we can’t accept responsibility for items that are left behind at the pickup location, or misplaced after the move, so please do a walk through with our movers before they leave the pickup location and again after completing the move to confirm all your items are accounted for and in good condition.Flat Rate PolicyYour flat rate quote is based on the exact description of your move in your form submission. If there are additional items we will adjust on site at the rate of $1.00-$2.00 per cubic foot; generally $5 per medium box or equivalent. This is the same rate as if the items are marked off in advance. The flat rate quote does not include packing or disassembly of furniture unless noted in the initial quote. Remote moves or working with a proxy will also add an additional charge. If there are items that require dis/re-assembly, such as bed frames, large wardrobes, etc, our rate is $25 per 15 minutes. If you’d like to handle these yourself please do so prior to the crew's arrival. If there are additional flights of stairs there will be a charge of $25 per flight per 250 cubic feet. If we have to move your items over 150 feet from our truck to their destination, due to construction on your block or an extremely long hallway, for example, there will be a long push charge of $25 per 50 feet additional distance per 400 cubic ft of inventory. If we are delayed from completing a job while on site, waiting for a locksmith for example, we will charge $25 per 15 min for wait time. Generally, the more prepared our customers are in advance the better we can anticipate and avoid obstacles on the day of your move. We take great pride in our reputation as honest, hard working movers, and aim to complete every move as efficiently and safely as possible.TicketsParking tickets suck! But they're an unfortunate reality of driving in the city. We do our very best to avoid them but in the event that there isn’t legal parking in front of your building we will park in the best spot to complete your move – often having to risk getting a ticket. It often helps if you have a friend or partner available that’s willing to sit inside the driver seat of the vehicle while the crew loads up. For most tickets we require the customer to split the cost, usually $50. If there is a bike lane or bus stop in front of your building, however, or if you live in the Financial District or Midtown, Manhattan (between 1st and 8th Ave, 14th and 60th Street, inclusive) the customer is responsible for the total cost of the ticket.Payment & GratuityPayment is due upon completion of the job via cash or card (4% processing fee). If you're completely satisfied with your job 15-20% gratuity is much appreciated. You can calculate this from the job total. The foreman will handle all payment and tips.
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